Washington Duke Inn & Golf Club | 3001 Cameron Blvd, Durham, NC 27705
www.washingtondukeinn.com
TIME |
TOPIC |
---|---|
08:00 – 10:00AM |
Breakfast and Leadership Meeting |
10:00 – 10:15AM |
Break |
10:15 – 10:45AM |
Services Go-to-Market - Jeff Brown |
Adobe Sponsored Golf & Kickoff |
|
11:00 – 12:00PM |
Golf Tournament Registration & Warm-up |
12:00 – 05:00PM |
Golf |
05:00 – 06:00PM |
Break |
Evening Activities – Location: Presidential Ballroom I & II |
|
06:00 – 06:30PM |
Reception & Golf Awards |
06:30 – 06:45PM |
Transition to dinner/Food stations open |
06:45 – 07:15PM |
Ajit Introduction & Charity Presentation |
07:15 – 08:15PM |
Keynote Speaker: Tony O’Driscoll |
08:15 – 08:45PM |
Dessert/Networking |
08:45 – 09:00PM |
Closing Remarks/Wrap-up |
Washington Duke Inn | 3001 Cameron Blvd, Durham, NC 27705 | Ambassador Ballroom
www.washingtondukeinn.com
TIME |
TOPIC |
LEADER |
---|---|---|
07:30 - 08:30AM |
Breakfast and Registration |
Spiceworks Sponsored |
08:30 – 09:30AM |
Welcome – Global eCommerce |
|
09:30 - 10:30AM |
Digital Customer Journey at Lenovo |
|
10:30 – 10:45AM |
Break |
|
10:45 - 11:45AM |
Adobe: Running a Digital Business |
|
11:45AM – 12:45PM |
Lunch |
Oracle Sponsored |
12:45 – 01:45PM |
Vendor Showcase |
|
01:45 - 02:45PM |
Deloitte: Using Data to Drop the “e” in eCommerce” (Panel) |
Frances Yu |
02:45 – 03:15PM |
Spiceworks: Beyond the Transaction, Building Customers for Life |
|
03:15 – 03:45PM |
Oracle: A Roadmap for Achieving Data Driven CX |
|
03:45 - 04:00PM |
Break |
|
04:00 – 04:30PM |
Closing Customer Pain Points with Assisted Intelligence |
Tushar Mukherjee |
04:30 - 05:15PM |
Building Direct Relationships with SMB |
|
— Sponsor Dinner: Deloitte (invitation only) — |
Washington Duke Inn | 3001 Cameron Blvd, Durham, NC 27705 | Ambassador Ballroom
www.washingtondukeinn.com
TIME |
TOPIC |
LEADER |
---|---|---|
07:30 – 08:30AM |
Breakfast |
Performics Sponsored |
08:30 – 09:00AM |
Recap of Day 1 and Kickoff |
|
09:00 – 10:00AM |
Course5: Organizing Data for Rapid Insights |
|
10:00 - 10:15AM |
Break |
|
10:15 - 11:15AM |
Adobe: B2B Epic Experiences |
|
11:15 - 11:45PM |
Performics: Building Digital Relationships with Customers |
|
11:45 – 12:45PM |
Lunch |
Microsoft Sponsored |
12:45 – 01:45PM |
Vendor Showcase |
|
01:45 – 02:30PM |
Microsoft: Cloud Transformation together with Lenovo eCommerce |
|
02:30 – 03:00PM |
Using to Segmentation to Drive Customer Lifetime Value |
Santhosh Nair |
03:00 – 03:15PM |
Closing Remarks |
|
03:15 - 03:30PM |
Break |
|
03:30 – 05:30PM |
Roundtables (Lenovo Only) |
Lenovo Only |
— Sponsor Dinner: Course5 (invitation only) — |
Day 3 - Wednesday: Lenovo Only - Troubleshooting & Best Practices
Wednesday Roundtables |
AP |
EMEA |
LAS |
NA |
---|---|---|---|---|
03:30 - 04:15PM |
NA (Presents to All Lenovo) |
|||
04:15 - 05:00PM |
UX Round Tables (All Lenovo) |
|||
05:00 - 05:30PM |
CX |
4P |
Marketing |
Marketing |
05:30 - 06:00PM |
CX |
4P |
Free |
Free |
Washington Duke Inn | 3001 Cameron Blvd, Durham, NC 27705 | Ambassador Ballroom
www.washingtondukeinn.com
TIME |
TOPIC |
---|---|
08:00 – 09:00AM |
Breakfast |
09:00 - 12:00PM |
“Round Table” Sessions |
12:00 – 01:00PM |
Lunch |
Thursday Roundtables |
AP |
EMEA |
LAS |
NA |
---|---|---|---|---|
09:00 - 10:00AM |
SMB Best Practices Sharing (Presents to All Lenovo) |
|||
10:00 - 10:30AM |
GAO |
Marketing |
WPM |
WPC |
10:30 - 11:00AM |
Marketing |
WPM |
WPC |
GAO |
11:00 - 11:30AM |
WPM |
WPC |
GAO |
Marketing |
11:30AM - 12:00PM |
WPC |
GAO |
Marketing |
WPM |